Veriam
Problem
Legal documents, policies, and agreements all enable data access, but it’s not always clear how or when to use each, especially with two distinct User Types.
Solution
Create a split platform with a Provider portal for managing documents and a Consumer portal for accepting terms.
Outcome
Creating a split platform improved clarity and helped users better understand the system.
Pargo
Problem
Returns are either inaccessible or inconvenient. Users from townships often have no return options, while others lack time for home pickups. Flexible, on-demand returns solve both.
Solution
Introduce a simple returns solution that gives users the freedom to create a return and drop off their package at any of Pargo’s 3,000 convenient locations.
Outcome
Achieved an 85% completion rate and drove a 5% increase in business revenue.
BUX
Problem
Desktop users face friction when mobile patterns are applied, with sequential steps, limited overview, lost context, and overly brief content reducing clarity and confidence.
Solution
Zero-to-one desktop design with side-by-side setup, live preview, and sticky context panels designed and tested in 7 days.
Outcome
Delivered user flows, five high-fidelity screens, and a tested prototype, creating a desktop experience consistent with mobile.
Veriam
Problem
Users may end up creating a new organization when they are already attached to an exiting organization.
Solution
A streamlined onboarding flow that helps users create and join multiple organizations with ease.
Outcome
Launched low drop-off onboarding and uncovered need for earlier edge case design and custom domain logins.
Veriam
Problem
Because eIDAS is not yet fully implemented, users don’t understand what it is or how it affects them. The website must educate while targeting industries expected to adopt it.
Solution
A structured, content-driven website with an interactive identity demo and streamlined onboarding.
Outcome
Drove 40% increase in website traffic.
Yoco
Problem
A significant portion of South Africans are still afraid to use cards, limiting their access to convenient and secure digital payments.
Solution
Designed NFC contactless payments with trust-first UX to make digital payments feel secure and easy for hesitant users.
Outcome
Validated success through strong early adoption, users understood, completed, and adopted NFC with confidence.